1. 2012
  2. The Role of Complex Systems in Public-Private Service Networks during last decade

    Deljoo, A., Janssen, MFWHA. & Tan, Y., 2012.

    Research output: Contribution to conferencePosterProfessional

  3. Understanding compliance differences between legal and social norms: the case of smoking ban

    Dechesne, F., Dignum, V. & Tan, Y., 2012, Advanced agent technology. Dechesne, F., ter Mors, A., Hattori, H., Such, JM., Weyns, D. & Dignum, F. (eds.). Berlin: Springer, p. 50-64 15 p. (Lecture Notes in Computer Science; vol. 7068).

    Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

  4. Using IT to engender trust in government-to-business relationships: The Authorized Economic Operator (AEO) as an example

    den Butter, FAG., Liu, J. & Tan, Y., 2012, In : Government Information Quarterly: an international journal of information technology management, policies, and practices. 29, 2, p. 261-274 14 p.

    Research output: Contribution to journalArticleScientificpeer-review

  5. 2011
  6. A Framework for the Design of Service Systems

    Tan, Y., Hofman, W., Gordijn, J. & Hulstijn, J., 2011, Service Systems Implementation. Demirkan, H., Spohrer, J. C. & Krishna, BV. (eds.). Springer, p. 51-74

    Research output: Chapter in Book/Report/Conference proceedingChapterScientific

  7. A Framework for the Design of Service Systems

    Tan, Y., Hofman, W. & Hulstijn, J., 2011, Service Systems Implementation. Berlijn: Springer, p. 51-75 307 p.

    Research output: Chapter in Book/Report/Conference proceedingChapterScientific

  8. A context-aware inter-organizational collaboration model applied to international trade

    Jiang, J., Dignum, V., Tan, Y. & Overbeek, SJ., 2011, Electronic Government: 10th International Conference, EGOV 2011, Delft, The Netherlands, August 29 - September 1, 2011, Proceedings. Janssen, MFWHA., Scholl, HJ., Wimmer, MA. & Tan, YH. (eds.). Berlin, Germany: Springer, p. 308-319 12 p. (Lecture Notes in Computer Science; vol. 6846).

    Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

  9. A context-aware inter-organizational collaboration model applied to international trade [Abstract]

    Jiang, J., Dignum, V., Tan, Y. & Overbeek, SJ., 2011, p. 67-68. 2 p.

    Research output: Contribution to conferenceAbstractScientific

  10. A research agenda for information quality assurance in public safety networks: information orchestration as the middle ground between hierarchical and netcentric approaches

    Bharosa, N., Janssen, MFWHA. & Tan, Y., 2011, In : Cognition, Technology and Work. 13, 3, p. 203-216 14 p.

    Research output: Contribution to journalArticleScientificpeer-review

  11. A scenario-based governance method for coordination of service life cycles

    Overbeek, SJ., Janssen, MFWHA. & Tan, Y., 2011, Engineering Methods in the Service-Oriented Context: 4th IFIP WG 8.1 Working Conference on Method Engineering, ME 2011, Paris, France, April 20 - 22, 2011, Proceedings. Ralyté, J., Mirbel, I. & Deneckère, R. (eds.). Berlin, Germany: Springer, p. 225-230 6 p. (IFIP: a Springer series in computer science; vol. 351).

    Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

  12. A web-based data pipeline for compliance in international trade

    Overbeek, SJ., Klievink, AJ., Hesketh, D., Heijmann, FHA. & Tan, Y., 2011, Proceedings of the 1st Workshop on IT Innovations Enabling Seamless and Secure Supply Chains (WITNESS 2011) held in conjunction with the EGOV 2011 Conference, Delft, The Netherlands, August 29, 2011. Overbeek, SJ., Tan, YH. & Zomer, GR. (eds.). Berlin, Germany: Springer, p. 32-48 17 p. (Ceur Workshop Proceedings; vol. 769).

    Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

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