1. 2012
  2. The Role of Complex Systems in Public-Private Service Networks during last decade

    Deljoo, A., Janssen, MFWHA. & Tan, Y., 2012.

    Research output: Contribution to conferencePosterProfessional

  3. Understanding compliance differences between legal and social norms: the case of smoking ban

    Dechesne, F., Dignum, V. & Tan, Y., 2012, Advanced agent technology. Dechesne, F., ter Mors, A., Hattori, H., Such, JM., Weyns, D. & Dignum, F. (eds.). Berlin: Springer, p. 50-64 15 p. (Lecture Notes in Computer Science; vol. 7068).

    Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

  4. Using IT to engender trust in government-to-business relationships: The Authorized Economic Operator (AEO) as an example

    den Butter, FAG., Liu, J. & Tan, Y., 2012, In : Government Information Quarterly: an international journal of information technology management, policies, and practices. 29, 2, p. 261-274 14 p.

    Research output: Contribution to journalArticleScientificpeer-review

  5. 2011
  6. A Framework for the Design of Service Systems

    Tan, Y., Hofman, W., Gordijn, J. & Hulstijn, J., 2011, Service Systems Implementation. Demirkan, H., Spohrer, J. C. & Krishna, BV. (eds.). Springer, p. 51-74

    Research output: Chapter in Book/Report/Conference proceedingChapterScientific

  7. A Framework for the Design of Service Systems

    Tan, Y., Hofman, W. & Hulstijn, J., 2011, Service Systems Implementation. Berlijn: Springer, p. 51-75 307 p.

    Research output: Chapter in Book/Report/Conference proceedingChapterScientific

  8. A context-aware inter-organizational collaboration model applied to international trade

    Jiang, J., Dignum, V., Tan, Y. & Overbeek, SJ., 2011, Electronic Government: 10th International Conference, EGOV 2011, Delft, The Netherlands, August 29 - September 1, 2011, Proceedings. Janssen, MFWHA., Scholl, HJ., Wimmer, MA. & Tan, YH. (eds.). Berlin, Germany: Springer, p. 308-319 12 p. (Lecture Notes in Computer Science; vol. 6846).

    Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

  9. A context-aware inter-organizational collaboration model applied to international trade [Abstract]

    Jiang, J., Dignum, V., Tan, Y. & Overbeek, SJ., 2011, p. 67-68. 2 p.

    Research output: Contribution to conferenceAbstractScientific

  10. A research agenda for information quality assurance in public safety networks: information orchestration as the middle ground between hierarchical and netcentric approaches

    Bharosa, N., Janssen, MFWHA. & Tan, Y., 2011, In : Cognition, Technology and Work. 13, 3, p. 203-216 14 p.

    Research output: Contribution to journalArticleScientificpeer-review

  11. A scenario-based governance method for coordination of service life cycles

    Overbeek, SJ., Janssen, MFWHA. & Tan, Y., 2011, Engineering Methods in the Service-Oriented Context: 4th IFIP WG 8.1 Working Conference on Method Engineering, ME 2011, Paris, France, April 20 - 22, 2011, Proceedings. Ralyté, J., Mirbel, I. & Deneckère, R. (eds.). Berlin, Germany: Springer, p. 225-230 6 p. (IFIP: a Springer series in computer science; vol. 351).

    Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

  12. A web-based data pipeline for compliance in international trade

    Overbeek, SJ., Klievink, AJ., Hesketh, D., Heijmann, FHA. & Tan, Y., 2011, Proceedings of the 1st Workshop on IT Innovations Enabling Seamless and Secure Supply Chains (WITNESS 2011) held in conjunction with the EGOV 2011 Conference, Delft, The Netherlands, August 29, 2011. Overbeek, SJ., Tan, YH. & Zomer, GR. (eds.). Berlin, Germany: Springer, p. 32-48 17 p. (Ceur Workshop Proceedings; vol. 769).

    Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

  13. Accelerating Global Supply Chains with IT-Innovation

    Tan, Y., Bjorn-Andersen, N., Klein, S. & Rukanova, B., 2011, Berlijn: Springer. 379 p.

    Research output: Book/ReportBookScientific

  14. Agile process for integrated service delivery

    Shammi, M., Overbeek, SJ., Verburg, RM., Janssen, MFWHA. & Tan, Y., 2011, Proceedings of the 6th SIKS Conference on Enterprise Information Systems (EIS 2011), Delft, The Netherlands, October 31, 2011. Dignum, V., Hidders, AJH. & Overbeek, SJ. (eds.). Aachen, Germany: CEUR, p. 31-40 10 p. (Ceur Workshop Proceedings; vol. 800).

    Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

  15. An Agent Based Inter-organizational Collaboration Framework: OperA+

    Jiang, J., Dignum, V. & Tan, Y., 2011, Proceedings of the 13th International Workshop on Coordination, Organization, Institutions and Norms in Agent Systems (COIN@WI-IAT'11), Lyon, France, August 22, 2011. Hübner, JF., Petit, JM. & Suzuki, E. (eds.). IEEE, p. 21-24 4 p.

    Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

  16. An Agent Based Inter-organizational Collaboration Framework: OperA+ (extended abstract)

    Jiang, J., Dignum, V. & Tan, Y., 2011, p. 403-404. 2 p.

    Research output: Contribution to conferenceAbstractScientific

  17. Continuous Control Monitoring-based Regulation: a case in the meat processing industry

    Hulstijn, J., Christiaanse, R., Bharosa, N., Schmid, F., van Wijk, R., Janssen, MFWHA. & Tan, Y., 2011, Proceedings of the CAISE Workshop on the impact of Governance, Risk and Compliance on Information Systems (GRCIS'2011). Salinesi, C. & Pastor, O. (eds.). Springer, p. 238-248 11 p.

    Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

  18. Continuous Control Monitoring-based Regulation:a case in the meat processing industry

    Hulstijn, J., Christiaanse, R., Bharosa, N., Schmid, F., van Wijk, R., Janssen, MFWHA. & Tan, Y., 2011, Proceedings of the CAISE Workshop on the impact of Governance, Risk and Compliance on Information Systems. s.n. (ed.). London, p. 1-10 10 p.

    Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

  19. Electronic Government

    Janssen, MFWHA., Scholl, H. J., Wimmer, M. A. & Tan, Y., 2011, Delft: Springer. 466 p.

    Research output: Book/ReportBookScientific

  20. Electronic Government and Electronic Participation. Joint proceedings of ongoing research and projects of IFIP EGOV and ePart2011

    Janssen, MFWHA. (ed.), Macintosch, A. (ed.), Scholl, H. J. (ed.), Tambouris, E. (ed.), Wimmer, M. A. (ed.), de Bruijn, H. (ed.) & Tan, Y. (ed.), 2011, Austria: Trauner Verlag. 518 p.

    Research output: Book/ReportBookScientific

  21. Lecture Notes in Computer Science

    Janssen, MFWHA., Scholl, H. J., Wimmer, M. & Tan, Y., 2011, Electronic Government - 10th IFIP WG 8.5 International Conference. s.n. (ed.). Delft: Springer, p. 1-465 465 p.

    Research output: Chapter in Book/Report/Conference proceedingConference contributionScientific

  22. Public Process Management:a method for introducing Standard Business Reporting

    Hulstijn, J., van Wijk, R., de Winne, N., Bharosa, N., Janssen, MFWHA. & Tan, Y., 2011, roceedings of the 12th Annual International Conference on Digital Government Research. s.n. (ed.). Maryland, USA: s.n., p. 1-10 10 p.

    Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

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