Assessing the actionability of SERVQUAL for health care services

Research output: Chapter in Book/Conference proceedings/Edited volume › Conference contribution › Scientific › peer-review

Original language	Undefined/Unknown
Title of host publication	Proceedings of the 37th EMAC Conference - Marketing Landscapes: A Pause for Thought
Editors	KJ Perks, P Shukla
Place of Publication	S.l.
Publisher	EMAC
Pages	1-8
Number of pages	8
Publication status	Published - 2008
Event	37th EMAC Conference - Marketing Landscapes: A Pause for Thought, Brighton, UK - S.l. Duration: 27 May 2008 → 30 May 2008

Name
Publisher	EMAC

Conference	37th EMAC Conference - Marketing Landscapes: A Pause for Thought, Brighton, UK
Period	27/05/08 → 30/05/08

Keywords

@inproceedings{c04210c7f6284f8590964cabc78f6519,

title = "Assessing the actionability of SERVQUAL for health care services",

keywords = "Conf.proc. > 3 pag",

author = "F Secomandi and HMJJ Snelders and L Teunter and HJ Hultink",

year = "2008",

language = "Undefined/Unknown",

publisher = "EMAC",

pages = "1--8",

editor = "KJ Perks and P Shukla",

booktitle = "Proceedings of the 37th EMAC Conference - Marketing Landscapes: A Pause for Thought",

note = "37th EMAC Conference - Marketing Landscapes: A Pause for Thought, Brighton, UK ; Conference date: 27-05-2008 Through 30-05-2008",

}

Assessing the actionability of SERVQUAL for health care services. / Secomandi, F ; Snelders, HMJJ; Teunter, L et al.
Proceedings of the 37th EMAC Conference - Marketing Landscapes: A Pause for Thought. ed. / KJ Perks; P Shukla. S.l.: EMAC, 2008. p. 1-8.

Research output: Chapter in Book/Conference proceedings/Edited volume › Conference contribution › Scientific › peer-review

TY - GEN

T1 - Assessing the actionability of SERVQUAL for health care services

AU - Secomandi, F

AU - Snelders, HMJJ

AU - Teunter, L

AU - Hultink, HJ

PY - 2008

Y1 - 2008

KW - Conf.proc. > 3 pag

M3 - Conference contribution

SP - 1

EP - 8

BT - Proceedings of the 37th EMAC Conference - Marketing Landscapes: A Pause for Thought

A2 - Perks, KJ

A2 - Shukla, P

PB - EMAC

CY - S.l.

T2 - 37th EMAC Conference - Marketing Landscapes: A Pause for Thought, Brighton, UK

Y2 - 27 May 2008 through 30 May 2008

ER -