Chatbots as conversational recommender systems in urban contexts

Research output: Chapter in Book/Conference proceedings/Edited volumeConference contributionScientificpeer-review

3 Citations (Scopus)

Abstract

In this paper, we outline the vision of chatbots that facilitate the interaction between citizens and policy-makers at the city scale. We report the results of a co-design session attended by more than 60 participants. We give an outlook of how some challenges associated with such chatbot systems could be addressed in the future.
Original languageEnglish
Title of host publicationCitRec '17 Proceedings of the International Workshop on Citizens for Recommender Systems
Place of PublicationNew York
PublisherAssociation for Computing Machinery (ACM)
Pages1-2
Number of pages2
ISBN (Print)978-1-4503-5370-0
DOIs
Publication statusPublished - 2017
EventCitRec'17: The International Workshop on Citizens for Recommender Systems - Como, Italy
Duration: 31 Aug 201731 Aug 2017

Workshop

WorkshopCitRec'17
Country/TerritoryItaly
CityComo
Period31/08/1731/08/17

Keywords

  • Conversational recommender systems
  • Chatbots
  • Cities

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