Correction to: Beyond valence: a meta-analysis of discrete emotions in firm-customer encounters (Journal of the Academy of Marketing Science, (2020), 48, 3, (478-498), 10.1007/s11747-019-00707-0)

Anne Madeleine Kranzbühler; Alfred Zerres; Mirella H.P. Kleijnen; Peeter W.J. Verlegh

doi:10.1007/s11747-020-00726-2

Correction to: Beyond valence: a meta-analysis of discrete emotions in firm-customer encounters (Journal of the Academy of Marketing Science, (2020), 48, 3, (478-498), 10.1007/s11747-019-00707-0)

Anne Madeleine Kranzbühler^*, Alfred Zerres, Mirella H.P. Kleijnen, Peeter W.J. Verlegh

^*Corresponding author for this work

Responsible Marketing and Consumer Behavior

Research output: Contribution to journal › Comment/Letter to the editor › Scientific

Abstract

Tables 4, 5 and 6 in the original version of this article contained some incorrect calculations. The correct tables are shown below. (Table presented.).

Original language	English
Pages (from-to)	1254-1256
Number of pages	3
Journal	Journal of the Academy of Marketing Science
Volume	48
Issue number	6
DOIs	https://doi.org/10.1007/s11747-020-00726-2
Publication status	Published - 2020

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10.1007/s11747-020-00726-2

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Kranzbühler, A. M., Zerres, A., Kleijnen, M. H. P., & Verlegh, P. W. J. (2020). Correction to: Beyond valence: a meta-analysis of discrete emotions in firm-customer encounters (Journal of the Academy of Marketing Science, (2020), 48, 3, (478-498), 10.1007/s11747-019-00707-0). Journal of the Academy of Marketing Science, 48(6), 1254-1256. https://doi.org/10.1007/s11747-020-00726-2

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title = "Correction to: Beyond valence: a meta-analysis of discrete emotions in firm-customer encounters (Journal of the Academy of Marketing Science, (2020), 48, 3, (478-498), 10.1007/s11747-019-00707-0)",

abstract = "Tables 4, 5 and 6 in the original version of this article contained some incorrect calculations. The correct tables are shown below. (Table presented.).",

author = "Kranzb{\"u}hler, {Anne Madeleine} and Alfred Zerres and Kleijnen, {Mirella H.P.} and Verlegh, {Peeter W.J.}",

year = "2020",

doi = "10.1007/s11747-020-00726-2",

language = "English",

volume = "48",

pages = "1254--1256",

journal = "Journal of the Academy of Marketing Science",

issn = "0092-0703",

publisher = "Springer",

number = "6",

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Kranzbühler, AM, Zerres, A, Kleijnen, MHP & Verlegh, PWJ 2020, 'Correction to: Beyond valence: a meta-analysis of discrete emotions in firm-customer encounters (Journal of the Academy of Marketing Science, (2020), 48, 3, (478-498), 10.1007/s11747-019-00707-0)', Journal of the Academy of Marketing Science, vol. 48, no. 6, pp. 1254-1256. https://doi.org/10.1007/s11747-020-00726-2

Correction to: Beyond valence: a meta-analysis of discrete emotions in firm-customer encounters (Journal of the Academy of Marketing Science, (2020), 48, 3, (478-498), 10.1007/s11747-019-00707-0). / Kranzbühler, Anne Madeleine; Zerres, Alfred; Kleijnen, Mirella H.P. et al.
In: Journal of the Academy of Marketing Science, Vol. 48, No. 6, 2020, p. 1254-1256.

Research output: Contribution to journal › Comment/Letter to the editor › Scientific

TY - JOUR

T1 - Correction to

T2 - Beyond valence: a meta-analysis of discrete emotions in firm-customer encounters (Journal of the Academy of Marketing Science, (2020), 48, 3, (478-498), 10.1007/s11747-019-00707-0)

AU - Kranzbühler, Anne Madeleine

AU - Zerres, Alfred

AU - Kleijnen, Mirella H.P.

AU - Verlegh, Peeter W.J.

PY - 2020

Y1 - 2020

N2 - Tables 4, 5 and 6 in the original version of this article contained some incorrect calculations. The correct tables are shown below. (Table presented.).

AB - Tables 4, 5 and 6 in the original version of this article contained some incorrect calculations. The correct tables are shown below. (Table presented.).

UR - http://www.scopus.com/inward/record.url?scp=85083987800&partnerID=8YFLogxK

U2 - 10.1007/s11747-020-00726-2

DO - 10.1007/s11747-020-00726-2

M3 - Comment/Letter to the editor

AN - SCOPUS:85083987800

SN - 0092-0703

VL - 48

SP - 1254

EP - 1256

JO - Journal of the Academy of Marketing Science

JF - Journal of the Academy of Marketing Science

IS - 6

ER -

Correction to: Beyond valence: a meta-analysis of discrete emotions in firm-customer encounters (Journal of the Academy of Marketing Science, (2020), 48, 3, (478-498), 10.1007/s11747-019-00707-0)

Abstract

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