Design for Liveability: Connecting Local Stakeholders as Co-creative Partnerships

Jorik Hepworth; Ingrid Mulder; Maaike Kleinsmann

Design for Liveability: Connecting Local Stakeholders as Co-creative Partnerships

Jorik Hepworth, Ingrid Mulder, Maaike Kleinsmann

Research output: Chapter in Book/Conference proceedings/Edited volume › Conference contribution › Scientific › peer-review

Abstract

The Dutch welfare state model has become too expensive. As a result local governments are looking for new approaches that stimulate a participation society. Research showed that for enhancing community participation in order to improve the liveability of a neighbourhood, bonding-, bridging-, and linking social capital are important. The current paper presents the
service design process of enhancing citizen participation by strengthening social ties among local stakeholders. An iterative research through design approach has been applied in the actual context of local stakeholders that aim to improve the liveability of their neighbourhood. The paper elaborates upon the design process used as well as the corresponding final design. It can be concluded that the co-creative sessions add new dimensions to citizen participation. The online platform encouraged citizens’ initiative and
improved all three kinds of social capital. Moreover, the quality of the citizens’ proposals was beyond expectation and struck the heart of the restructuring program in Rotterdam.

Original language	English
Title of host publication	Service Design Geographies
Subtitle of host publication	Proceedings of the ServDes.2016 Conference
Editors	Nicola Morelli, Amalia de Götzen, Francesco Grani
Publisher	Linköping University Electronic Press
Pages	292-303
Number of pages	12
Edition	125
ISBN (Print)	978-91-7685-738-0
Publication status	Published - 2016
Event	ServDes. 2016: Fifth Service Design and Innovation conference - Aalborg University, Copenhagen, Denmark Duration: 24 May 2016 → 26 May 2016 http://www.servdes.org/conference-2016-copenhagen/

Publication series

Name	Linköping Electronic Conference Proceedings
Publisher	Linköping University Electronic Press
Number	125
ISSN (Print)	1650-3686
ISSN (Electronic)	1650-3740

Conference

Conference	ServDes. 2016
Country/Territory	Denmark
City	Copenhagen
Period	24/05/16 → 26/05/16
Internet address	http://www.servdes.org/conference-2016-copenhagen/

Keywords

citizen participation
connecting stakeholders
creative facilitation
liveability
social capital
research through design

Cite this

Hepworth, J., Mulder, I., & Kleinsmann, M. (2016). Design for Liveability: Connecting Local Stakeholders as Co-creative Partnerships. In N. Morelli, A. de Götzen, & F. Grani (Eds.), Service Design Geographies: Proceedings of the ServDes.2016 Conference (125 ed., pp. 292-303). (Linköping Electronic Conference Proceedings; No. 125). Linköping University Electronic Press.

Hepworth, Jorik ; Mulder, Ingrid ; Kleinsmann, Maaike. / Design for Liveability : Connecting Local Stakeholders as Co-creative Partnerships. Service Design Geographies: Proceedings of the ServDes.2016 Conference. editor / Nicola Morelli ; Amalia de Götzen ; Francesco Grani. 125. ed. Linköping University Electronic Press, 2016. pp. 292-303 (Linköping Electronic Conference Proceedings; 125).

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title = "Design for Liveability: Connecting Local Stakeholders as Co-creative Partnerships",

abstract = "The Dutch welfare state model has become too expensive. As a result local governments are looking for new approaches that stimulate a participation society. Research showed that for enhancing community participation in order to improve the liveability of a neighbourhood, bonding-, bridging-, and linking social capital are important. The current paper presents theservice design process of enhancing citizen participation by strengthening social ties among local stakeholders. An iterative research through design approach has been applied in the actual context of local stakeholders that aim to improve the liveability of their neighbourhood. The paper elaborates upon the design process used as well as the corresponding final design. It can be concluded that the co-creative sessions add new dimensions to citizen participation. The online platform encouraged citizens{\textquoteright} initiative andimproved all three kinds of social capital. Moreover, the quality of the citizens{\textquoteright} proposals was beyond expectation and struck the heart of the restructuring program in Rotterdam.",

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author = "Jorik Hepworth and Ingrid Mulder and Maaike Kleinsmann",

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editor = "Morelli, {Nicola } and {de G{\"o}tzen}, Amalia and Francesco Grani",

booktitle = "Service Design Geographies",

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note = "ServDes. 2016 : Fifth Service Design and Innovation conference ; Conference date: 24-05-2016 Through 26-05-2016",

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Hepworth, J, Mulder, I & Kleinsmann, M 2016, Design for Liveability: Connecting Local Stakeholders as Co-creative Partnerships. in N Morelli, A de Götzen & F Grani (eds), Service Design Geographies: Proceedings of the ServDes.2016 Conference. 125 edn, Linköping Electronic Conference Proceedings, no. 125, Linköping University Electronic Press, pp. 292-303, ServDes. 2016, Copenhagen, Denmark, 24/05/16.

Design for Liveability: Connecting Local Stakeholders as Co-creative Partnerships. / Hepworth, Jorik; Mulder, Ingrid ; Kleinsmann, Maaike.
Service Design Geographies: Proceedings of the ServDes.2016 Conference. ed. / Nicola Morelli; Amalia de Götzen; Francesco Grani. 125. ed. Linköping University Electronic Press, 2016. p. 292-303 (Linköping Electronic Conference Proceedings; No. 125).

Research output: Chapter in Book/Conference proceedings/Edited volume › Conference contribution › Scientific › peer-review

TY - GEN

T1 - Design for Liveability

T2 - ServDes. 2016

AU - Hepworth, Jorik

AU - Mulder, Ingrid

AU - Kleinsmann, Maaike

PY - 2016

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N2 - The Dutch welfare state model has become too expensive. As a result local governments are looking for new approaches that stimulate a participation society. Research showed that for enhancing community participation in order to improve the liveability of a neighbourhood, bonding-, bridging-, and linking social capital are important. The current paper presents theservice design process of enhancing citizen participation by strengthening social ties among local stakeholders. An iterative research through design approach has been applied in the actual context of local stakeholders that aim to improve the liveability of their neighbourhood. The paper elaborates upon the design process used as well as the corresponding final design. It can be concluded that the co-creative sessions add new dimensions to citizen participation. The online platform encouraged citizens’ initiative andimproved all three kinds of social capital. Moreover, the quality of the citizens’ proposals was beyond expectation and struck the heart of the restructuring program in Rotterdam.

AB - The Dutch welfare state model has become too expensive. As a result local governments are looking for new approaches that stimulate a participation society. Research showed that for enhancing community participation in order to improve the liveability of a neighbourhood, bonding-, bridging-, and linking social capital are important. The current paper presents theservice design process of enhancing citizen participation by strengthening social ties among local stakeholders. An iterative research through design approach has been applied in the actual context of local stakeholders that aim to improve the liveability of their neighbourhood. The paper elaborates upon the design process used as well as the corresponding final design. It can be concluded that the co-creative sessions add new dimensions to citizen participation. The online platform encouraged citizens’ initiative andimproved all three kinds of social capital. Moreover, the quality of the citizens’ proposals was beyond expectation and struck the heart of the restructuring program in Rotterdam.

KW - citizen participation

KW - connecting stakeholders

KW - creative facilitation

KW - liveability

KW - social capital

KW - research through design

M3 - Conference contribution

SN - 978-91-7685-738-0

T3 - Linköping Electronic Conference Proceedings

SP - 292

EP - 303

BT - Service Design Geographies

A2 - Morelli, Nicola

A2 - de Götzen, Amalia

A2 - Grani, Francesco

PB - Linköping University Electronic Press

Y2 - 24 May 2016 through 26 May 2016

ER -

Design for Liveability: Connecting Local Stakeholders as Co-creative Partnerships

Abstract

Publication series

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Keywords

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