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Evaluating the Impact of Technology Assisted Hotspot Policing on Situational Awareness and Task-Load. / Engelbrecht, Hendrik; Lukosch, Stephan; Datcu, Dragos.

In: ACM Proceedings on Interactive, Mobile, Wearable and Ubiquitous Technologies, Vol. 3, No. 1, 03.2019, p. 9.1-9.18.

Research output: Contribution to journalArticleScientificpeer-review

Harvard

Engelbrecht, H, Lukosch, S & Datcu, D 2019, 'Evaluating the Impact of Technology Assisted Hotspot Policing on Situational Awareness and Task-Load', ACM Proceedings on Interactive, Mobile, Wearable and Ubiquitous Technologies, vol. 3, no. 1, pp. 9.1-9.18. https://doi.org/10.1145/3314396

APA

Engelbrecht, H., Lukosch, S., & Datcu, D. (2019). Evaluating the Impact of Technology Assisted Hotspot Policing on Situational Awareness and Task-Load. ACM Proceedings on Interactive, Mobile, Wearable and Ubiquitous Technologies, 3(1), 9.1-9.18. https://doi.org/10.1145/3314396

Vancouver

Engelbrecht H, Lukosch S, Datcu D. Evaluating the Impact of Technology Assisted Hotspot Policing on Situational Awareness and Task-Load. ACM Proceedings on Interactive, Mobile, Wearable and Ubiquitous Technologies. 2019 Mar;3(1):9.1-9.18. https://doi.org/10.1145/3314396

Author

Engelbrecht, Hendrik ; Lukosch, Stephan ; Datcu, Dragos. / Evaluating the Impact of Technology Assisted Hotspot Policing on Situational Awareness and Task-Load. In: ACM Proceedings on Interactive, Mobile, Wearable and Ubiquitous Technologies. 2019 ; Vol. 3, No. 1. pp. 9.1-9.18.

BibTeX

@article{098d38cdc16e4b09b424012f230bd34f,
title = "Evaluating the Impact of Technology Assisted Hotspot Policing on Situational Awareness and Task-Load",
abstract = "Everyday field work of a police officer requires the perception, filtering and understanding of large amounts of information in highly dynamic situations. This presents opportunities for ICT to alleviate strain on officers by providing adequate information provisioning. We evaluate the usage of a mobile location-based hotspot policing system, comprised of a smartphone, smartwatch and a web-application, during real field work with officers in high and low hotspot density locations. We use a repeated measures design to compare possible effects with our baseline measure, i.e. field work without using the system. Usability, task-load and situational awareness (SA), as well as possible mediators, are evaluated to gain insight into the differences between modes of transportation and the overall viability of the system itself. No significant difference was found between the two locations. Officers using the system scored high on usability measures and interview feedback was largely positive. Measures on SA remained stable throughout baseline and experimental shifts. Task-load was significantly higher with the use of the system. The contradiction in these findings can be explained by showing the differences in the nature of field work with and without the system.",
keywords = "Experiment, Location-Based System, Mobile Computing, Notification Systems, Police, Situation Awareness",
author = "Hendrik Engelbrecht and Stephan Lukosch and Dragos Datcu",
year = "2019",
month = mar,
doi = "10.1145/3314396",
language = "English",
volume = "3",
pages = "9.1--9.18",
journal = "ACM Proceedings on Interactive, Mobile, Wearable and Ubiquitous Technologies",
issn = "2474-9567",
publisher = "Association for Computing Machinery (ACM)",
number = "1",

}

RIS

TY - JOUR

T1 - Evaluating the Impact of Technology Assisted Hotspot Policing on Situational Awareness and Task-Load

AU - Engelbrecht, Hendrik

AU - Lukosch, Stephan

AU - Datcu, Dragos

PY - 2019/3

Y1 - 2019/3

N2 - Everyday field work of a police officer requires the perception, filtering and understanding of large amounts of information in highly dynamic situations. This presents opportunities for ICT to alleviate strain on officers by providing adequate information provisioning. We evaluate the usage of a mobile location-based hotspot policing system, comprised of a smartphone, smartwatch and a web-application, during real field work with officers in high and low hotspot density locations. We use a repeated measures design to compare possible effects with our baseline measure, i.e. field work without using the system. Usability, task-load and situational awareness (SA), as well as possible mediators, are evaluated to gain insight into the differences between modes of transportation and the overall viability of the system itself. No significant difference was found between the two locations. Officers using the system scored high on usability measures and interview feedback was largely positive. Measures on SA remained stable throughout baseline and experimental shifts. Task-load was significantly higher with the use of the system. The contradiction in these findings can be explained by showing the differences in the nature of field work with and without the system.

AB - Everyday field work of a police officer requires the perception, filtering and understanding of large amounts of information in highly dynamic situations. This presents opportunities for ICT to alleviate strain on officers by providing adequate information provisioning. We evaluate the usage of a mobile location-based hotspot policing system, comprised of a smartphone, smartwatch and a web-application, during real field work with officers in high and low hotspot density locations. We use a repeated measures design to compare possible effects with our baseline measure, i.e. field work without using the system. Usability, task-load and situational awareness (SA), as well as possible mediators, are evaluated to gain insight into the differences between modes of transportation and the overall viability of the system itself. No significant difference was found between the two locations. Officers using the system scored high on usability measures and interview feedback was largely positive. Measures on SA remained stable throughout baseline and experimental shifts. Task-load was significantly higher with the use of the system. The contradiction in these findings can be explained by showing the differences in the nature of field work with and without the system.

KW - Experiment

KW - Location-Based System

KW - Mobile Computing

KW - Notification Systems

KW - Police

KW - Situation Awareness

U2 - 10.1145/3314396

DO - 10.1145/3314396

M3 - Article

VL - 3

SP - 9.1-9.18

JO - ACM Proceedings on Interactive, Mobile, Wearable and Ubiquitous Technologies

JF - ACM Proceedings on Interactive, Mobile, Wearable and Ubiquitous Technologies

SN - 2474-9567

IS - 1

ER -

ID: 52767517