Image

Theo van der Voordt

Image

Real Estate Management

Research output: Chapter in Book/Conference proceedings/Edited volume › Chapter › Scientific

Abstract

This chapter explores the concept of image in connection to FM and CREM. It presents state of the art knowledge on the influence of buildings and building related facilities and services on the image of an organisation and how FM and CREM can be used to support a corporate’s identity and to express brand values. Furthermore it discusses a number of typical interventions to support a positive corporate image. Finally this chapter presents various ways to measure corporate image and possible Key Performance Indicators. The chapter ends with perspectives on further research. The chapter is based on a review of literature with a focus on FM and CREM related journals and various graduation theses.

Original language	English
Title of host publication	Facilities Management and Corporate Real Estate Management as Value Drivers
Subtitle of host publication	How to measure and manage adding value
Editors	Per Anker Jensen, Theo van der Voordt
Place of Publication	London
Publisher	Routledge - Taylor & Francis Group
Pages	86-103
ISBN (Print)	978-1-138-24387-3
Publication status	Published - 2016

Keywords

Image
Identity
Brand values
Corporate Real Estate
Facilities
Management

10 Article
5 Chapter
5 Conference contribution
1 Book

The Delft legacy of Adding Value by CREM
van der Voordt, T., 30 Sept 2016, Dear is Durable: Liber Amicorum for Hans de Jonge. Arkesteijn, M., van der Voordt, T., Remoy, H. & Chen, Y. (eds.). Delft: TU Delft OPEN, p. 145-151
Research output: Chapter in Book/Conference proceedings/Edited volume › Chapter › Professional

Open Access
File
Added value of FM: A critical review
Jensen, PA. & van der Voordt, DJM., 2015, Proceedings of the European facility management conference EFMC 2015. Alexander, K. & Price, I. (eds.). s.l.: European Facility Management Network, p. 1-12 12 p.
Research output: Chapter in Book/Conference proceedings/Edited volume › Conference contribution › Scientific › peer-review
Adding value by health care real estate: Parameters and priorities
van der Voordt, DJM., 2015, Proceedings of the 22nd European Real Estate Society. s.n. (ed.). s.l.: European Real Estate Society, p. 1-11 11 p.
Research output: Chapter in Book/Conference proceedings/Edited volume › Conference contribution › Scientific › peer-review

Cite this

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KW - Identity

KW - Brand values

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KW - Facilities

KW - Management

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Image

Abstract

Keywords

Fingerprint

Research output

The Delft legacy of Adding Value by CREM

Added value of FM: A critical review

Adding value by health care real estate: Parameters and priorities

Cite this