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Learning histories as an ethnographic method for designing teamwork in healthcare. / Kleinsmann, Maaike; Sarri, Tommaso; Melles, Marijke.

In: CoDesign: international journal of cocreation in design and the arts, 2018, p. 1-19.

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Kleinsmann, Maaike ; Sarri, Tommaso ; Melles, Marijke. / Learning histories as an ethnographic method for designing teamwork in healthcare. In: CoDesign: international journal of cocreation in design and the arts. 2018 ; pp. 1-19.

BibTeX

@article{d8487810f3f34773bbc63b701a3a7e66,
title = "Learning histories as an ethnographic method for designing teamwork in healthcare",
abstract = "Designing for teamwork in healthcare requires a thorough understanding of the working context and routines of the different user groups involved. This paper presents a design project in the context of child oncology in which we demonstrate the use of a newly developed ethnographic method for design research called the learning history method. The results of this design research project demonstrate that the method provides the designer with a clear path to gather in-depth insights into the needs and wishes of different users and their interactions, while maintaining flexibility in execution. Moreover, the results also show that the proposed tangible outcomes of each design research step focuses high-quality feedback loops between the designer and the different users.",
keywords = "Design ethnography, design research method, healthcare, learning history, teamwork",
author = "Maaike Kleinsmann and Tommaso Sarri and Marijke Melles",
year = "2018",
doi = "10.1080/15710882.2018.1538380",
language = "English",
pages = "1--19",
journal = "CoDesign: international journal of cocreation in design and the arts",
issn = "1571-0882",
publisher = "Taylor & Francis",

}

RIS

TY - JOUR

T1 - Learning histories as an ethnographic method for designing teamwork in healthcare

AU - Kleinsmann, Maaike

AU - Sarri, Tommaso

AU - Melles, Marijke

PY - 2018

Y1 - 2018

N2 - Designing for teamwork in healthcare requires a thorough understanding of the working context and routines of the different user groups involved. This paper presents a design project in the context of child oncology in which we demonstrate the use of a newly developed ethnographic method for design research called the learning history method. The results of this design research project demonstrate that the method provides the designer with a clear path to gather in-depth insights into the needs and wishes of different users and their interactions, while maintaining flexibility in execution. Moreover, the results also show that the proposed tangible outcomes of each design research step focuses high-quality feedback loops between the designer and the different users.

AB - Designing for teamwork in healthcare requires a thorough understanding of the working context and routines of the different user groups involved. This paper presents a design project in the context of child oncology in which we demonstrate the use of a newly developed ethnographic method for design research called the learning history method. The results of this design research project demonstrate that the method provides the designer with a clear path to gather in-depth insights into the needs and wishes of different users and their interactions, while maintaining flexibility in execution. Moreover, the results also show that the proposed tangible outcomes of each design research step focuses high-quality feedback loops between the designer and the different users.

KW - Design ethnography

KW - design research method

KW - healthcare

KW - learning history

KW - teamwork

UR - http://www.scopus.com/inward/record.url?scp=85055726541&partnerID=8YFLogxK

U2 - 10.1080/15710882.2018.1538380

DO - 10.1080/15710882.2018.1538380

M3 - Article

SP - 1

EP - 19

JO - CoDesign: international journal of cocreation in design and the arts

T2 - CoDesign: international journal of cocreation in design and the arts

JF - CoDesign: international journal of cocreation in design and the arts

SN - 1571-0882

ER -

ID: 47369397