This paper evaluates whether semantic grouping of reviews helps users make better decisions. Reviews rated as helpful were compared with semantically grouped reviews. While participants did not perceive a reduced effort (using NASA-TLX), they needed less time and performed better on answering questions about the strong,
weak and controversial points of the movies.
Original languageEnglish
Title of host publicationSEMANTiCS
Number of pages5
Publication statusPublished - 2017

ID: 32310960