@inproceedings{eea4b124520f454c810c9c0da3daca51,
title = "Multi-Channel Management Workshop",
keywords = "Geen BTA classificatie",
author = "M. Teerling and W Pieterson and MFWHA Janssen and E Fielt and AJ Klievink and K. Pauwels",
year = "2008",
language = "Undefined/Unknown",
isbn = "978-1-60558-099-9",
publisher = "Digital Government Society",
pages = "385--386",
editor = "Soon, {Ae Chun} and Marijn Janssen and Gil-Garcia, {J. Ramon}",
booktitle = "dg.o 2008. The Proceedings of the 9th Annual International Digital Government Research Conference",
note = "9th Annual International Digital Government Research Conference ; Conference date: 18-05-2008 Through 21-05-2008",
}