Although blockchain has attracted a great deal of attention from academia and industry there is a lack of studies on acceptance drivers. This study explores blockchain acceptance by mining the collective intelligence of users on Twitter. It maps blockchain user acceptance drivers to technology acceptance constructs. The analysis shows that users are attracted by security, privacy, transparency, trust and traceability aspects provided by blockchain. On Twitter more discussions on blockchain benefits than on drawbacks. Initial coin offering (ICO) is extensively discussed. The study provides guidelines for managers and concludes by presenting the limitations of the study along with future research directions.

Original languageEnglish
Pages (from-to)771-800
Number of pages30
JournalEnterprise Information Systems
Issue number6
Publication statusPublished - 3 Jul 2019

    Research areas

  • acceptance, Blockchain, collective intelligence, Initial coin offering, smart contracts, social media analytics, technology adoption, user generated content

ID: 53256274