Abstract
Although blockchain has attracted a great deal of attention from academia and industry there is a lack of studies on acceptance drivers. This study explores blockchain acceptance by mining the collective intelligence of users on Twitter. It maps blockchain user acceptance drivers to technology acceptance constructs. The analysis shows that users are attracted by security, privacy, transparency, trust and traceability aspects provided by blockchain. On Twitter more discussions on blockchain benefits than on drawbacks. Initial coin offering (ICO) is extensively discussed. The study provides guidelines for managers and concludes by presenting the limitations of the study along with future research directions.
Original language | English |
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Pages (from-to) | 771-800 |
Number of pages | 30 |
Journal | Enterprise Information Systems |
Volume | 13 |
Issue number | 6 |
DOIs | |
Publication status | Published - 2019 |
Bibliographical note
Green Open Access added to TU Delft Institutional Repository ‘You share, we take care!’ – Taverne project https://www.openaccess.nl/en/you-share-we-take-care Otherwise as indicated in the copyright section: the publisher is the copyright holder of this work and the author uses the Dutch legislation to make this work public.Keywords
- acceptance
- Blockchain
- collective intelligence
- Initial coin offering
- smart contracts
- social media analytics
- technology adoption
- user generated content