DOI

Nowadays, as international trade with cross-border logistics increases, the administrative burden of regulatory authorities has been dramatically raised. In order to reduce repetitive and redundant supervisory controls and promote automatic administration procedures, electronic data interchange (EDI) 1 and other forms of information sharing are introduced and implemented. Compliance monitoring ensures data quality for information exchange and audit purpose. However, failure to be compliant with various regulations is still a general phenomenon globally among stakeholders in supply chains, leading to more problems such as delay of goods delivery, missing inventory, and security issues. To address these problems, traditional physical auditing methods are widely used but turned out to be timeconsuming and costly, especially when multiple stakeholders are involved. Since there is limited empirical research on compliance monitoring for regulatory supervision in international supply chains, we propose a compliance monitoring framework that can be applied with data sharing and analytics. "e framework implementation is validated by an extensive case study on customs supervision in the Netherlands using process mining techniques. Practically, both public and private sectors will benefit from our descriptive and prescriptive analytics for audit purposes. "eoretically, our control strategies developed at the operational level facilitates mitigation of risks at root causes.

Original languageEnglish
Title of host publicationProceedings of the 19th Annual International Conference on Digital Government Research
Subtitle of host publicationGovernance in the Data Age, DG.O 2018
Editors C. Hinnant, A. Zuiderwijk
PublisherAssociation for Computing Machinery (ACM)
Number of pages10
ISBN (Electronic)9781450365260
DOIs
Publication statusPublished - 30 May 2018
Event19th Annual International Conference on Digital Government Research: Governance in the Data Age, DG.O 2018: Governance in the Data Age - Delf, Netherlands
Duration: 30 May 20181 Jun 2018

Conference

Conference19th Annual International Conference on Digital Government Research: Governance in the Data Age, DG.O 2018
CountryNetherlands
CityDelf
Period30/05/181/06/18

    Research areas

  • Audit, Compliance, Process mining, Regulatory supervision, Supply chains

ID: 46761223