Researching individual satisfaction with group decisions in tourism: experimental evidence

Amra Delic; Julia Neidhardt; Laurens Rook; Hannes Werthner; Markus Zanker

doi:10.1007/978-3-319-51168-9_6

Researching individual satisfaction with group decisions in tourism: experimental evidence

Amra Delic, Julia Neidhardt, Laurens Rook, Hannes Werthner, Markus Zanker

Economics of Technology and Innovation

Research output: Chapter in Book/Conference proceedings/Edited volume › Chapter › Scientific › peer-review

Abstract

The goal of the present study was to investigate how satisfied individuals are with the final outcome of a group decision-making process on a joint travel destination. Using an experimental paradigm (N total = 200, N groups = 55) it was obvious to hypothesize that individuals would especially be satisfied with the final group decision when it matched their own initial travel preference and that they would be dissatisfied in case it mismatched their initial preference. However, in addition the influence of personality and group dynamics differences (Thomas-Kilmann Conflict Mode Instrument, Five Factor Model) as well as travel types of the individual decision maker on the satisfaction level with the group decision outcome as the dependent variable were further researched. The paper concludes with implications for e-tourism, especially with regards to the development of interactive tools for group travel.

Original language	English
Title of host publication	Proceedings of the Information and Communication Technologies in Tourism conference 2017
Editors	Roland Schegg, Brigitte Stangl
Publisher	Springer
Pages	73
Number of pages	85
ISBN (Electronic)	978-3-319-51168-9
DOIs	https://doi.org/10.1007/978-3-319-51168-9_6
Publication status	Published - 2017
Event	Information and Communication Technologies in Tourism 2017 - Rome, Italy Duration: 24 Jan 2017 → 26 Jan 2017

Conference

Conference	Information and Communication Technologies in Tourism 2017
Country/Territory	Italy
City	Rome
Period	24/01/17 → 26/01/17

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10.1007/978-3-319-51168-9_6

Cite this

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title = "Researching individual satisfaction with group decisions in tourism: experimental evidence",

abstract = "The goal of the present study was to investigate how satisfied individuals are with the final outcome of a group decision-making process on a joint travel destination. Using an experimental paradigm (N total = 200, N groups = 55) it was obvious to hypothesize that individuals would especially be satisfied with the final group decision when it matched their own initial travel preference and that they would be dissatisfied in case it mismatched their initial preference. However, in addition the influence of personality and group dynamics differences (Thomas-Kilmann Conflict Mode Instrument, Five Factor Model) as well as travel types of the individual decision maker on the satisfaction level with the group decision outcome as the dependent variable were further researched. The paper concludes with implications for e-tourism, especially with regards to the development of interactive tools for group travel.",

author = "Amra Delic and Julia Neidhardt and Laurens Rook and Hannes Werthner and Markus Zanker",

year = "2017",

doi = "10.1007/978-3-319-51168-9_6",

language = "English",

pages = "73",

editor = "Roland Schegg and Brigitte Stangl",

booktitle = "Proceedings of the Information and Communication Technologies in Tourism conference 2017",

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note = "Information and Communication Technologies in Tourism 2017 ; Conference date: 24-01-2017 Through 26-01-2017",

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Delic, A, Neidhardt, J, Rook, L, Werthner, H & Zanker, M 2017, Researching individual satisfaction with group decisions in tourism: experimental evidence. in R Schegg & B Stangl (eds), Proceedings of the Information and Communication Technologies in Tourism conference 2017. Springer, pp. 73, Information and Communication Technologies in Tourism 2017, Rome, Italy, 24/01/17. https://doi.org/10.1007/978-3-319-51168-9_6

Researching individual satisfaction with group decisions in tourism: experimental evidence. / Delic, Amra; Neidhardt, Julia; Rook, Laurens et al.
Proceedings of the Information and Communication Technologies in Tourism conference 2017. ed. / Roland Schegg; Brigitte Stangl. Springer, 2017. p. 73.

Research output: Chapter in Book/Conference proceedings/Edited volume › Chapter › Scientific › peer-review

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T1 - Researching individual satisfaction with group decisions in tourism: experimental evidence

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AB - The goal of the present study was to investigate how satisfied individuals are with the final outcome of a group decision-making process on a joint travel destination. Using an experimental paradigm (N total = 200, N groups = 55) it was obvious to hypothesize that individuals would especially be satisfied with the final group decision when it matched their own initial travel preference and that they would be dissatisfied in case it mismatched their initial preference. However, in addition the influence of personality and group dynamics differences (Thomas-Kilmann Conflict Mode Instrument, Five Factor Model) as well as travel types of the individual decision maker on the satisfaction level with the group decision outcome as the dependent variable were further researched. The paper concludes with implications for e-tourism, especially with regards to the development of interactive tools for group travel.

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Y2 - 24 January 2017 through 26 January 2017

ER -

Researching individual satisfaction with group decisions in tourism: experimental evidence

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