Supporting iterative research and design explorations in the living lab context

This chapter presents an approach for organising research and innovation in the Living Lab context, where context research instruments, as well as conceptualised, developed and tested prototypes are integrated in one hardware and software platform (BOCS platform). The BOCS platform allows collecting of sensor and building management data, self-reporting of subjective information by users and providing feedback to users through a variety of channels. By this, the platform supports iterative cycles of context researching, co-creating, implementing and testing of solutions. The initial goal for the use of the platform is to enable creation of solutions aiding office occupants in improving their comfort while reducing building energy use. This goal is attained by enabling iterative identification and a gradual build-up of in-depth understanding of involved social practices, and incremental introduction and evaluation of ways to support the change of these social practices through monitoring, self reporting and feedback in office environments. The chapter outlines the organisation of the proposed process in detail. The approach is further positively evaluated based on the outcomes of a preliminary case study. It is finally suggested that in the future the approach may be applied to other Living Lab situations where complex challenges are faced and fast results are expected.