The First (Beer) Living Lab: Learning to Sustain Network Collaboration for Digital Innovation

Frank Frößler; Boriana Rukanova; Stefan Klein; A. Higgins; Yao-hua Tan; S Kelly

doi:10.1007/978-3-319-94487-6_11

The First (Beer) Living Lab: Learning to Sustain Network Collaboration for Digital Innovation

Frank Frößler, Boriana Rukanova, Stefan Klein, A. Higgins, Yao-hua Tan, S Kelly

Information and Communication Technology

Research output: Chapter in Book/Conference proceedings/Edited volume › Chapter › Scientific › peer-review

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Abstract

The Beer Living Lab was the first of a series of living labs established to analyse and improve complex cross-border trade and logistics challenges using innovative information technology. Unlike stable inter-firm networks where roles are formal and explicit, role taking and role assigning in the Beer Living Lab was highly dynamic. Although project deliverables were formally assigned, in practice responsibilities emerged as a result of actors’ own initiative or as a result of negotiation and sense-making. Even leadership behaviour shifted throughout the various stages of the initiative. The practice of knowledge broking and cultivating a close working relationship with the operational manager emerged as crucial for creating and sustaining the social network which in turn stabilised the hybrid network organisation. We discover (yet again) the key practices of knowledge brokers and the necessity for social involvement in overcoming discontinuities within organisation networks.

Original language	English
Title of host publication	Collaboration in the Digital Age
Subtitle of host publication	How Technology Enables Individuals, Teams and Businesses
Editors	Kai Riemer, Stefan Schellhammer, Michaela Meinert
Publisher	Springer
Pages	227-247
ISBN (Electronic)	978-3-319-94487-6
ISBN (Print)	978-3-319-94486-9
DOIs	https://doi.org/10.1007/978-3-319-94487-6_11
Publication status	Published - 2018

Publication series

Name	Progress in IS
Publisher	Springer
ISSN (Print)	2196-8705
ISSN (Electronic)	2196-8713

Bibliographical note

Green Open Access added to TU Delft Institutional Repository ‘You share, we take care!’ – Taverne project https://www.openaccess.nl/en/you-share-we-take-care Otherwise as indicated in the copyright section: the publisher is the copyright holder of this work and the author uses the Dutch legislation to make this work public.

Keywords

Inter-organisational networks
Sense making
Network management
Living-labs
Knowledge broker

Access to Document

10.1007/978-3-319-94487-6_11

Fr_ler2019_Chapter_TheFirstBeerLivingLabLearningTFinal published version, 334 KB

Cite this

Frößler, F., Rukanova, B., Klein, S., Higgins, A., Tan, Y., & Kelly, S. (2018). The First (Beer) Living Lab: Learning to Sustain Network Collaboration for Digital Innovation. In K. Riemer, S. Schellhammer, & M. Meinert (Eds.), Collaboration in the Digital Age: How Technology Enables Individuals, Teams and Businesses (pp. 227-247). (Progress in IS). Springer. https://doi.org/10.1007/978-3-319-94487-6_11

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abstract = "The Beer Living Lab was the first of a series of living labs established to analyse and improve complex cross-border trade and logistics challenges using innovative information technology. Unlike stable inter-firm networks where roles are formal and explicit, role taking and role assigning in the Beer Living Lab was highly dynamic. Although project deliverables were formally assigned, in practice responsibilities emerged as a result of actors{\textquoteright} own initiative or as a result of negotiation and sense-making. Even leadership behaviour shifted throughout the various stages of the initiative. The practice of knowledge broking and cultivating a close working relationship with the operational manager emerged as crucial for creating and sustaining the social network which in turn stabilised the hybrid network organisation. We discover (yet again) the key practices of knowledge brokers and the necessity for social involvement in overcoming discontinuities within organisation networks.",

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Frößler, F, Rukanova, B, Klein, S, Higgins, A, Tan, Y & Kelly, S 2018, The First (Beer) Living Lab: Learning to Sustain Network Collaboration for Digital Innovation. in K Riemer, S Schellhammer & M Meinert (eds), Collaboration in the Digital Age: How Technology Enables Individuals, Teams and Businesses. Progress in IS, Springer, pp. 227-247. https://doi.org/10.1007/978-3-319-94487-6_11

The First (Beer) Living Lab: Learning to Sustain Network Collaboration for Digital Innovation. / Frößler, Frank; Rukanova, Boriana; Klein, Stefan et al.
Collaboration in the Digital Age: How Technology Enables Individuals, Teams and Businesses. ed. / Kai Riemer; Stefan Schellhammer; Michaela Meinert. Springer, 2018. p. 227-247 (Progress in IS).

Research output: Chapter in Book/Conference proceedings/Edited volume › Chapter › Scientific › peer-review

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AU - Tan, Yao-hua

AU - Kelly, S

N1 - Green Open Access added to TU Delft Institutional Repository ‘You share, we take care!’ – Taverne project https://www.openaccess.nl/en/you-share-we-take-care Otherwise as indicated in the copyright section: the publisher is the copyright holder of this work and the author uses the Dutch legislation to make this work public.

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AB - The Beer Living Lab was the first of a series of living labs established to analyse and improve complex cross-border trade and logistics challenges using innovative information technology. Unlike stable inter-firm networks where roles are formal and explicit, role taking and role assigning in the Beer Living Lab was highly dynamic. Although project deliverables were formally assigned, in practice responsibilities emerged as a result of actors’ own initiative or as a result of negotiation and sense-making. Even leadership behaviour shifted throughout the various stages of the initiative. The practice of knowledge broking and cultivating a close working relationship with the operational manager emerged as crucial for creating and sustaining the social network which in turn stabilised the hybrid network organisation. We discover (yet again) the key practices of knowledge brokers and the necessity for social involvement in overcoming discontinuities within organisation networks.

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Frößler F, Rukanova B, Klein S, Higgins A, Tan Y, Kelly S. The First (Beer) Living Lab: Learning to Sustain Network Collaboration for Digital Innovation. In Riemer K, Schellhammer S, Meinert M, editors, Collaboration in the Digital Age: How Technology Enables Individuals, Teams and Businesses. Springer. 2018. p. 227-247. (Progress in IS). doi: 10.1007/978-3-319-94487-6_11

The First (Beer) Living Lab: Learning to Sustain Network Collaboration for Digital Innovation

Abstract

Publication series

Bibliographical note

Keywords

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Cite this