• Robert M. Verburg
  • Ann Marie Nienaber
  • Rosalind H. Searle
  • Antoinette Weibel
  • Deanne N. Den Hartog
  • Deborah E. Rupp

This study examined how organizational control is related to employees’ organizational trust. We specifically focus on how different forms of control (process, outcome, and normative) relate to employees’ trust in their employing organizations and examine whether such trust in turn relates positively to employee job performance (task performance and organizational citizenship behavior). In addition, and in response to the recommendations of past research, we examined these relationships in a high control and compliance-based cultural context. Using data from 105 employee–supervisor dyads from professional services firms in Singapore, we find support for our hypothesized model. The implications of the results for theory and practice, and directions for future research, are discussed.

Original languageEnglish
Pages (from-to)179-206
Number of pages28
JournalGroup and Organization Management
Issue number2
Publication statusPublished - 1 Apr 2018

    Research areas

  • citizenship, HRM, OCB, organizational control, task performance, trust

ID: 45171354