@inproceedings{571b358fb5cd4a198e791efa252ae0be,
title = "The trait happiness predicts perceived service quality",
keywords = "Conf.proc. > 3 pag",
author = "K Hellen and MC Saaksjarvi",
year = "2010",
language = "English",
publisher = "EMAC",
pages = "1--10",
editor = "SC Beckmann and T Ringberg and T Ritter",
booktitle = "39th EMAC Conference, the six senses - the essentials of marketing",
note = "39th EMAC Conference, the six senses - the essentials of marketing, Copenhagen, Denmark, ; Conference date: 01-06-2010 Through 04-06-2010",
}