@inproceedings{e984b53208894c93865330c0ee9a727a,
title = "Towards Flexible Ridesharing Experiences: Human-Centered Design of Segmented Shared Spaces",
abstract = "The increasing usage of ride-sharing and autonomous vehicles has presented a need for personalized mobility experiences. This research defines these needs through an investigation from passengers who have used or will use these services. User-behaviors and user pain-points were categorized through in-depth interviews and observations. The most pressing categories were defined to be safety, privacy, and comfort. The variety of responses and user pain points defined a need for a flexible solution that employ a safe, private, and comfortable experience during a shared ride. We present a human-centered design solution that segments the shared space and provides a sense of security through personal physical space, privacy through asymmetrical viewing of neighboring passengers, and comfort through increasing the field of view of the passenger.",
keywords = "Privacy, Ride-sharing, Semi-autonomous, User behavior",
author = "Aaron Ong and Joaquin Troncoso and Arnold Yeung and Kim, {Eui Young} and Alice Agogino",
year = "2019",
doi = "10.1007/978-3-030-23525-3_50",
language = "English",
isbn = "9783030235246",
volume = "1034",
series = "Communications in Computer and Information Science",
publisher = "Springer",
pages = "373--380",
editor = "Constantine Stephanidis",
booktitle = "HCI International 2019 - Posters - 21st International Conference, HCII 2019, Proceedings",
}