@inproceedings{9b935e36407d496cba037e88ab1c7f63,
title = "Who should be asked? A comparison of manager, customer and designer evaluations of service aesthetic",
keywords = "Conf.proc. > 3 pag",
author = "G Gemser and M Candi",
year = "2010",
language = "English",
publisher = "s.n.",
pages = "1--17",
editor = "S.n.",
booktitle = "Proceedings of the 34th Annual Global Conference on Product Innovation Management (PDMA Conference 2010)",
note = "34th Annual Global Conference on Product Innovation Management (PDMA Conference 2010), Orlando, USA ; Conference date: 16-10-2010 Through 20-10-2010",
}