@inproceedings{13d431d23c804b7cb5bde28b58fdab5b,
title = "[Workshop] Multi-channel Management: Putting it into practice",
keywords = "Geen BTA classificatie",
author = "W Pieterson and AJ Klievink and MFWHA Janssen",
year = "2009",
language = "Undefined/Unknown",
isbn = "9781605585352",
publisher = "Digital Government Society",
pages = "354--355",
editor = "{Priscilla Regan Soon Ae Chun}, {Rodrigo Sandoval}",
booktitle = "Proceedings of the 10th Annual International Conference on Digital Government Research (DG.o 2009)",
note = "DGo 2009 ; Conference date: 17-05-2009 Through 20-05-2009",
}